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Consumer Participation at the NAIC

Advancing Health,
Protecting Consumers

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Consumer Participation at the NAIC is dedicated to ensuring the voices of consumers are heard in the realm of insurance regulation.

43 NAIC Consumer Representatives in 2026

Jalisa
Sylvia
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Health equity
Appeals, denials, and prior authorization
Prescription drugs
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Prev.Serv.Rpt.Cover_08.2023
Preventive Services Coverage and Cost-Sharing Protections Are Inconsistently and Inequitably Implemented
Preview of Preventive Services Coverage and Cost-Sharing Protections Are Inconsistently and Inequitably Implemented PDF document.

Research & Reports

Discover our comprehensive reports & presentations.

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Disparities in Long-Term Care Insurance Access: How Insurance Regulators Can Be Part of Systemic Policy Solutions
Preview of Disparities in Long-Term Care Insurance Access: How Insurance Regulators Can Be Part of Systemic Policy Solutions PDF document.
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NAIC Consumer Representative Comments to GRLC on Proposed NBPP for 2027
Preview of NAIC Consumer Representative Comments to GRLC on Proposed NBPP for 2027 PDF document.
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Consumer Representatives Cover Letter for State Recommendations Report
Preview of Consumer Representatives Cover Letter for State Recommendations Report PDF document.
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Executive Summary: Recommendations for States’ Efforts to Mitigate Harms Caused by Federal Policy Actions
Preview of Executive Summary: Recommendations for States’ Efforts to Mitigate Harms Caused by Federal Policy Actions PDF document.
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NAIC Consumer Representative Report: Recommendations for States’ Efforts to Mitigate Harms Caused by Federal Policy Actions
Preview of NAIC Consumer Representative Report: Recommendations for States’ Efforts to Mitigate Harms Caused by Federal Policy Actions PDF document.
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Consumer Representative Letter on SCORI Charge Integration
Preview of Consumer Representative Letter on SCORI Charge Integration PDF document.
Screenshot 2026-03-21 at 6.54.25 PM
Disparities in Long-Term Care Insurance Access: How Insurance Regulators Can Be Part of Systemic Policy Solutions
Preview of Disparities in Long-Term Care Insurance Access: How Insurance Regulators Can Be Part of Systemic Policy Solutions PDF document.
vector eps10
NAIC Consumer Representative Comments to GRLC on Proposed NBPP for 2027
Preview of NAIC Consumer Representative Comments to GRLC on Proposed NBPP for 2027 PDF document.
Cover-letter-Recommendations-for-States-to-Mitigate-Federal-Policy-Actions
Consumer Representatives Cover Letter for State Recommendations Report
Preview of Consumer Representatives Cover Letter for State Recommendations Report PDF document.
Screenshot 2025-12-04 at 6.57.16 PM
Executive Summary: Recommendations for States’ Efforts to Mitigate Harms Caused by Federal Policy Actions
Preview of Executive Summary: Recommendations for States’ Efforts to Mitigate Harms Caused by Federal Policy Actions PDF document.
Screenshot 2025-12-04 at 6.50.21 PM
NAIC Consumer Representative Report: Recommendations for States’ Efforts to Mitigate Harms Caused by Federal Policy Actions
Preview of NAIC Consumer Representative Report: Recommendations for States’ Efforts to Mitigate Harms Caused by Federal Policy Actions PDF document.
Equity-Charges-for-NAIC-2025
Consumer Representative Letter on SCORI Charge Integration
Preview of Consumer Representative Letter on SCORI Charge Integration PDF document.
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