Consumer Info Subgroup: Survey Results and Implications

Summary

This presentation, dated August 24, 2021, discusses the results of a survey conducted by NAIC Consumer Representatives among grassroots consumer organizations. It highlights challenges such as access, systemic discrimination, and engagement with state insurance regulators. The survey’s findings emphasize the need for disseminating consumer information through trusted community organizations to improve impact and outreach, especially for historically disenfranchised communities.

Presentation_Cons-Info-Subgroup-Re-CR-Survey_08.2021
Consumer Info Subgroup: Survey Results and Implications

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Prescription drugs
Other health
Other
Mental and behavioral health
Major reports
Long term care
Health equity
Appeals, denials, and prior authorization